Products and Pricing
All products listed on the website, their descriptions, and their prices are subject to change from time to time. FNP reserves the right, at any time, to modify, suspend, or discontinue the sale of any product or services with or without
notice.
We put every effort to ensure, that our website contains correct information. However FNP makes no warranty as to the accuracy, comprehensiveness and correctness of products and information on website. Purchase of a product on the
website is subject to availability of stock.
We strive to offer you best possible rates of the product but FNP does not guarantee that these prices will be minimum in the region or country or in comparison to other players of the Industry. FNP reserves right to change or update
rate and other details of the product on its website, at its discretion, without any notice to you. In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error, error
in pricing or information received from FNP’s suppliers, FNP shall have the right, post the acceptance of any order, to decline or cancel any such order, whether or not the order has been confirmed and/or you have been charged
for such product or service. If you have already been charged for the order and FNP cancels your order, we will refund the amount.
On booking for Decoration or Instrumental play under your booking, you agree to allow FNP’s associates to visit your place for the performance of services, in pursuance to your order. Post booking and payment, our representative will
contact you to re-check the time to visit you for such performance and make his/their arrangements accordingly. Such activities may be performed by our third party service provider and we are facilitating their services for your
convenience only. We always try to give you safe and secure environment while performance of services but we expect you to maintain your privacy and apply your diligence while availing the services. You are requested to check the
identity of service personnel and may counter check with company’s representative. We suggest you to be present at place of performance for all time. We will not be responsible for any missing item at your place. For any grievance
or deficiency in service you can contact us immediately. Any grievance on these services post 2 hours of performance will not be acceptable. For the performance at any hotel, you need to take permission from Hotel. We will not
be responsible for cancellation of services and refund, if you cannot take this permission from hotel, in time.
The product specifications (weight, size, colour etc.) mentioned with the product photos displayed are only approximate. There may be a slight variation in the pictures and the respective products.
Since flower arrangements are hand-made, there may be a slight variation from the picture shown. Occasionally, substitution of flowers is necessary due to temporary and/or regional unavailability issues.
Every cake we offer is handcrafted and since each chef has his/her own way of baking and designing a cake, there might be slight variation in the product in terms of design and shape. Occasionally, substitution of flavours/designs
is necessary due to temporary and/or regional unavailability issues. In such a cases, our experienced team will ensure we deliver the product as close as possible to the description/photograph shown and will only substitute items
of equal or higher value.
The message on the complimentary message card, which may be provided by Ferns N Petals, can either be printed or hand written, depending on where the delivery is scheduled for.
We request you to check and follow our Care Guide, available on the website, to take care of your cakes, plants and flowers delivered by us.